Transfer a Call

Transfer a Call

To transfer a selected call to another number, you can use cold transfer or warm transfer:

Cold Transfer

Immediately redirects the call without allowing you to speak to the transfer recipient (the person to whom you are transferring the call).

To make a cold transfer call:

  1. During a call, press the Transfer soft key. The call is placed on hold.
  2. Dial the number to which you want to transfer the call.

Warm Transfer

Redirects the call after first allowing you to speak to the transfer recipient.

To make a warm transfer:

  1. During a call, press the Transfer soft key. The current call is placed on hold automatically.
  2. Dial the number to which you want to transfer the call.
  3. Wait for the call to be answered. Speak to the transfer recipient. Then press the Transfer button or hang up the handset.
  4. If the transfer fails, press the Resume soft key to return to the original call.

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