Transferring Calls

Transferring Calls

Performing a Cold Transfer (Blind Transfer)

You can transfer a call to another contact immediately without consulting with her/him first.

Procedure

  1. Press Options->Transfer, or the TRAN key.
  2. Enter the number you want to transfer to.
  3. Press TRAN or Transfer to complete the transfer.

Performing a Warm Transfer (Attended Transfer)

You can transfer a call to another contact immediately when receiving ringback or after consulting with her/him first.

Procedure

  1. Press Options->Transfer, or the TRAN key during a call.
  2. Enter the number you want to transfer to.
  3. Press the OK key, Off-hook key, or Speakerphone key.
  4. Do one of the following:
    1. When you hear the ringback tone, press the TRAN key or Transfer to finish a semi-attended transfer.
    2. After the contact answers the call, press the TRAN key or Transfer to finish an attended transfer (consultative transfer).


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